Snugs Warranty Policy
1-Year Warranty Coverage
At Snugs, we stand behind the quality of our products and are committed to ensuring our customers have a great experience. We offer a comprehensive 1-year warranty on all our carriers from the date of purchase. This warranty covers any defects in manufacturing, including issues with buckles, straps, design, or materials.
What is Covered:
- Manufacturing defects
- Buckle issues
- Strap integrity
- Design flaws
- Material defects
What is Not Covered:
- Regular wear and tear
- Cosmetic issues that do not affect the functionality of the carrier
- Damage caused by misuse, accidents, or alterations
How to Claim: If you experience any issues covered under warranty, please contact us at support@mysnugs.in with your purchase details and a description of the problem. We will guide you through the process of returning the product for inspection. If a defect is confirmed, we will replace your product at no additional cost.
We are dedicated to providing high-quality, reliable products, and this warranty reaffirms our commitment to your satisfaction. If you have any questions about our warranty policy or need assistance with your product, please don't hesitate to reach out to us.
Note: This warranty is only valid for the original purchaser and cannot be transferred. Proof of purchase is required for warranty service.
Thank you for choosing Snugs!
